Privacy Policy

Privacy Policy for the app

Introduction

PagerSync and its creator company Kor Ops Inc ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Cesium Automation software and related services (collectively, the "Service").

Information We Collect

Information You Provide

We may collect information that you provide directly to us, including:

- Account information (e.g., name, email address, company name) - Billing information - User-generated content (e.g., messages sent to the PagerSync slack app) - Information from third party integrations like PagerDuty and on call schedules provided through OAuth ​ - Slack User Groups and Slack User Details through the Slack App installation

Information We Collect Automatically

When you use our Service, we may automatically collect certain information, including:

- Log data (e.g., IP address, browser type, pages visited) - Device information (e.g., hardware model, operating system) - Usage data (e.g., features used, interaction with the Service)

How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our Service - Process transactions and send related information - Send technical notices, updates, and support messages - Respond to your comments and questions - Monitor and analyze trends and usage of our Service - Detect, investigate, and prevent fraudulent transactions and other illegal activities

Data Storage and Security

We capture PagerDuty schedules, Slack User, and Slack User Group among other related meta data and store them in a multi region deployment of our cloud based Data Provider on Google Cloud Platform.

These data, app servers and app logs are stored securely and are only accessible to the user who owns the account and to our support team for the purpose of providing technical assistance when requested.

We implement appropriate technical and organizational measures to protect the information we collect and store about you, including these system logs. However, no method of transmission over the Internet or electronic storage is 100% secure and encrypted.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with:

- Service providers who assist us in operating our Service - Law enforcement or other governmental agencies, if required by law - Business partners, with your consent or as necessary to provide you services you have requested

Contact Us

If you have any questions about this Privacy Policy, please contact us at: [e-mail]